In some areas Online Only Estate Agents can offer significant savings – especially if you are paying tens of thousands of pounds in fees. However, there is very little they can do compared to a High Street Estate Agent. In our area, clients do not pay tens of thousands of pounds so the costs savings aren’t significant and can often cost you more as you could obtain a lower price or even lose a sale by basically “doing it yourself”
Online Only Agents CAN – Advertise your property online. Call you to ask you to carry out viewings & Charge you an up-front fee.

Online Only Agents CANNOT – Sit down with you to explain things face to face, Accompany viewings, Hold a key for you, Sell your house whilst you are working/away, They don’t have local mailing lists of waiting buyers, They can’t drive a buyer over to your property after looking at others, Post sale they can’t recommend local contractors if there is a problem after a survey, They can’t hand deliver documents to a local solicitor for you, They can’t sit down face to face with your buyer to hold the sale together, You can’t call into their office to speak to the person who valued your property, They don’t have a mortgage advisor to qualify your buyers face to face.
If you buy a house just advertised by the seller – how do you know it CAN be sold. There may be a large mortgage/charge on the property that could prevent a sale completing and you may only find this out after spending around £1000 on surveys and solicitors fees etc.
Technology is vital in today’s market, however, the personal/human touch will help you achieve a better price for your property – you are not just a number!